CONTACT THE RIGHT TEAM

Contact CATS U Logistics

The automated assistant is available 24/7. CATS U staff respond during customer-service hours, 10:00–12:00 and 13:00–22:00 Vietnam time.

Last updated: 26/07/2026

Contact directory

PurposeChannel
Advice & quotes+84 962 831 592 · sales@catsulogistics.shop
Order supportsupport@catsulogistics.shop
Claims & refundsclaims@catsulogistics.shop · +84 976 138 353
WhatsApp Europe+43 677 6405 9563

Before shipping

Create a private group and confirm route, goods type, schedule and intake address. Do not pay through unverified links or accounts.

Outside service hours

Customers may post in the group or create a Portal ticket. The request is recorded immediately and staff respond in the next service window.